Category Archive: Marketing Tools

How much can you spend to get a new client?

Are you looking to develop new clients? How much money do you spend to develop those clients?

Jay Abraham (http://abraham.com/) is one of my favorite business development people and he talks extensively about understanding the lifetime value of developing a new client. If you know the average lifetime value of a new client, you can determine how much money you have to spend developing new clients.

Recently I came across a formula that Harvard Business School Publishing had put together to help you figure out the lifetime value of each new client that I wanted to share with you. The formula is located here: http://hbsp.harvard.edu/multimedia/flashtools/cltv/index.html.

So why is this important to know? If you had a customer who came to you for some business cards. A $50 value at best, but in the conversation you find out that he controls the business cards for 20,000 people in his company would that influence how you approach this one order? If you answered no, please go visit Jay’s site or watch the video below.

In the same way if you know the lifetime value of a client, it helps you develop a strategy that will help you get more clients. I’ll be posting a few examples of successful client development strategies in the next few weeks.

Category: Marketing Tools

How many people are looking for your business on the web?

person searching How many people are looking for your business on the web?Have you ever wondered how many people search for something your business provides? Google has a free resource that will give you that information.

It provides a lot of information that you can use on your website, online advertising and Google Places.  It is simple to use.  Just type in a couple words that you think people would use in describing your product or service and Google will show you how many people searched for that term.  It will also show you all the other terms people used and you can download the results in an Excel file.  The file will list Global results, which are how many people across the world searched for the word and a local results, which is the United States.  It also gives you a breakdown by month which allows you to see trends.

So how could you use this information?

If you are writing copy for your website you would want to include the terms that have the greatest search traffic.  This would apply to your Google Places listing also.  If you were running an ad and using Google  Adwords then this information provides a good starting point.

The website is:  https://adwords.google.com/select/KeywordToolExternal

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Category: Google Places, Local Marketing, Marketing Tools TAG:Google External Keyword tool , search tools

How Zite can help you connect with your clients

Mike | March 20, 2011 | COMMENTS:1 Comment »

I’ve been using Zite for about a month now and it is an amazing resource for helping you keep in touch with your clients. You need an iPad to use Zite, but after using it for a month I would have bought the iPad because of Zite.

It allows you to create a customized magazine with only the information that is of interest to you. This is how I am using it. First I created several Google Alerts for key customers and topics, then I added them to Zite. I also told Zite what general topics I was interested in. Zite then builds a very nice looking magazine sending me information only on what might interest me. The magazine is updated every time you open up the program. You can tell Zite whether the article was interesting and whether you want more information, so the longer you use it the better it becomes.

If you find a article that relates to one of your clients you can instantly pass it along, which is a great way to keep in touch. I just click the email this article, add a little note that says something like this “John I saw this article and thought you would be interested in it. – Mike.”

Here is the video on the application. If you have an iPad, make sure you download this application. It is probably the best business intelligence tool that I use on a regular basis now.

 
 
I’d appreciate feedback on any articles that are posted.  To leave feedback click on the headline and then leave a comment.  Thanks – Mike

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Category: Marketing Tools TAG:business intelligence , marketing tools , Zite
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